Fixing a tankless water heater.

We got a call from the website yesterday about a Navien tankless water heater not working properly. She admitted that she did not have a professional plumber install her unit, which we could tell when we looked over the installation, but it certainly wasn’t the worst installation we have encountered. The funny thing was, that it wasn’t until after one year of the unit operating normally did the unit start “acting up”.

Turns out there was no problem with the tankless water heater at all. That was with the gas service. She started renting out the 2nd floor apartment, and the tenets started using gas.

The gas meter supplied by the gas company was a 250 BTU meter. Which was the problem, the Navien draws 175K at full firing rate, and the furnace draws another 85K. Here we already exceed the Meters capacity! (175 + 85 + = 260) (not calculated is the 2 gas ovens, and dryers which also use gas when operating)

This installation was bad, but we got the unit working again after a few corrections.

We moved the gas line closer to the meter
We increased the size of the gas line supplying the unit.
We had the gas company install a larger gas meter.

a picture of a bad tankless water heater installation. We would have loved to rip this thing out and install it again, but the home owner had already wasted over 600 dollars on useless plumbers to "take a look" at her problem before she found us. Money was tight so we just got it working for her. Which was more than fine with us.

We took the cover off and started checking things out.

Cover off the Navien tankless water heater. It's very important to check the gas flow, electrical flow, and error codes while diagnosing a problem.

In this picture we have already corrected the problem. (my apologies for not getting a "before" picture)

We fixed the tankelss water heater and gained another client for life.

We solve problems. If you have a problem with your tankless water heater give us a call, and we’ll do our best to get it fixed as quickly as possible.

Why even deal with that in the first place if you don’t have to? Let one of our extremely qualified plumbers install it correctly the first time!
Spending money twice is always the toughest money to spend, don’t let that happen, let the best handle it the first time.

We are one of the very best plumbing companies in the business of installing tankless water heaters. For the simple fact that we install 2 – 3 a week, every single week. By installing so many of them we are usually able to install one, and remove the old tank within one day. We also get better prices that 95% of all the plumbers/ plumbing companies in our area because of the volume of units we purchase. By getting the units at lower prices, and installing them quickly, and being able to over come all if any obstacles we are able to offer prices that are regularly 500 – 1,000 lower than other local plumbing companies prices we “compete” with.

Price match guarantee.

We have never had to use it once yet, but we proudly offer a price match on any other licensed/ insured plumbing companies “realistic” written quote on the same tankless water heater, and installation.

We love Navien for many reasons, but also have access to many other brands of tankless water heaters, and are happy to install a brand other than Navien. However we will not install a low quality unit, (for example anything from home depot) because we won’t take the chance of having any call backs. We won’t risk our reputation on installing low quality products. We also don’t normally install electric tankless water heaters for a few reasons we can talk about over the phone.

We provide top quality plumbing information and, free estimates, installations and repairs on all Rheem, Ruud, Bradford white, State, and A.O. Smith electric, gas, propane, Bock, Thermaflow/Everhot oil fired hot water heaters, Navien, Rheem, Noritz, and Takagi tankless water heaters, Ruud, Bock, and lochinvar oil fired water heaters, SuperStor storage tanks, Peerless, Laars, and Crown tankless coils, and repairs on all hot water heater throughout the state of Connecticut including Bridgeport, CT- Bristol, CT- Cheshire, CT- Danbury,CT- Derby,CT- East Hartford,CT- East Haven,CT- Enfield,CT- Fairfield,CT- Hamden,CT- Hartford,CT- Meriden,CT- Orange,CT- Middletown,CT- Milford,CT- New Britain,CT- New Haven,CT- New London,CT- Norwalk,CT- East Norwalk,CT- Norwich,CT- Putnam,CT- Shelton,CT- Southington,CT- Stamford,CT- Stratford,CT- Southport,CT- Torrington,CT- Wallingford,CT- Watertown,CT- West Hartford,CT- West Haven,CT- Westport,CT- Wethersfield,CT- Willimantic,CT- all shore areas, and surrounding Connecticut areas. Contact us today for a professional plumbing experience. New tankless water heater installations aren’t cheep, but the return on investment is quick, and the installation process is painless. We are here to get your new tankless hot water heater installed as quickly, safely, and affordable as possible. Invite us over for a free estimate today. 800-524-4280