A real comment from one of our users.

Just spoke to J. Sullivan and I want to say he was most helpful to me and answered every question I had regarding Navien and also gave me some pointers that are invaluable to me in getting started with a new heating and hot water system. I’m in Wyoming and Mr. Sullivan is in CT so there was nothing in this phone call for him regarding business and yet he took the time to answer all my questions – I would buy Navien just because of him!

Ron from WY

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We appreciate all our comments, but I wanted to make this one an individual post because Ron was nice enough to write this on our behalf.

Our conversation stated with Ron asking us what kind of tankless water heaters we like the best currently. I told Ron all about how tankless heaters work, and the pros and cons of all tankless water heaters. We also gave him an idea of what they should cost and the installation price should be around. We have great success with all of our Navien heaters installations, and suggested the new Navien combi boiler for his water heater replacement. He needed a new water heater, and his boiler was running on borrowed time. A good opportunity to upgrade to a new Navien combi boiler.
A new Navien combi boiler/domestic hot water heater cost less than a new boiler, and replace both the boiler and the water heater with one small powerful energy saving unit. It uses less than half the energy than traditional boilers, and hot water heaters do over the coarse of a year. Half the energy = half of the utility bills.

It’s true I took the time to tell Ron everything I felt would be useful for making his decision about his next water heater purchase, and we will do the same for you.

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The thumb nail picture from the front page is not a real picture of Ron, it’s what we think he might look like. lol.